TaskUs to collaborate with Decagon and Regal to propel agentic AI-powered customer experience

The partnerships transform customer support through intelligent automation

Stibo Systems creates Partner 360 Program to foster partner growth and customer value

With a sharp focus on customer success, Partner 360 underscores the essential role of partners in Stibo Systems' ecosystem

Gong and Microsoft partner to empower revenue teams with powerful intelligence and automation

New integrations bring gong data and insights directly into Microsoft 365 Copilot and allow customers to create autonomous agents in Microsoft Copilot Studio

Press Ganey Forsta to acquire InMoment, expanding cross-industry expertise

Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers

The Archive360 Platform gives enterprises and government agencies the ability to unlock the potential of their archival assets

Platform empowers organizations to provide curated and controlled data sets to an enterprise's AI and analytic ecosystem 

NinjaCat and Anthrologic partner to help marketing teams streamline operations and unlock smarter decision-making

This collaboration aims to deliver advanced agentic AI solutions tailored specifically for Fortune 500 marketing teams

DataRobot offers new AI application suite to unlock efficiency and impact for the federal government

Purpose-built agents and custom applications accelerate secure, cost-efficient AI for government agencies

How to transform KM for downstream benefits with M-Files, Verint, and NICE

Experts from M-Files, Verint, and NICE joined KMWorld's latest webinar, Faster, Smarter, Scalable KM: Leveraging Knowledge Automation and AI, to examine the ways in which the power of KM can be unlocked with leading AI technologies and best practices.

Adeptia Connect v5 boosts document processing with AI and automation

Latest version of intelligent data automaton platform includes an upgraded user experience, marketplace with preconfigured app connectors, integrations, APIs, and more

ServiceNow to acquire data.world, reinforcing its Workflow Data Fabric and AI Platform

data.world's simple, smart, and powerful data catalog and data governance platform will be brought into the ServiceNow AI Platform, allowing customers to enrich data with meaning, context, and relationships

Augmenting the customer experience with KM, AI, and community

KMWorld's webinar, Top KM Strategies For Optimizing Customer Experience through AI, highlighted the perspectives of experts regarding upleveling both internal and external experiences with the transformative power of AI

Backed by $23M, agentic-based insights platform WisdomAI emerges from stealth

WisdomAI is the AI-based agentic data insights platform that delivers personalized, powerful decision-making solutions to enterprises

OpenSearch 3.0 augments vector database performance, search infrastructure, and more

Latest iteration bolsters open, scalable, community-driven search and analytics, enabling sustainable innovation

Gresham unveils cloud solution to improve data quality for investment managers

New release streamlines workflows and reduces costs for investment managers

Franz Inc. launches AllegroGraph 8.4, supporting agentic AI solutions

AllegroGraph 8.4 advances natural language query capabilities to drive complex agentic AI enterprise use cases

Crawford Technologies introduces on-demand document creation

AccessibilityNow Gateway Enterprise provides the opportunity to fully support the goals of enhanced customer satisfaction, assured regulatory compliance, and the drive for greater operational efficiency

Foxit PDF Editor updates center AI’s place in enhancing document workflows

Foxit, a leading provider of innovative PDF and eSignature products and services, is announcing new enhancements to its AI Assistant within Foxit PDF Editor, supercharging knowledge workers' productivity. With new AI interactions and automations, Foxit revolutionizes what document software can help workers achieve, according to the company.

Summize releases AI-powered CLM with intelligent agents

Summize's new agentic, multi-agent approach to AI underpins its entire CLM software, which replicates how lawyers review more complex agreements

Invoca PreSense is available now on Genesys AppFoundry to boost customer and employee experiences

Give customers the power to drive more efficient revenue growth by connecting digital marketing teams to the contact center

Revuze unveils AI-powered Unified Intelligence Product Suite for consumer insights

Transforming customer feedback into strategic actions